Shipping / Return Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

  • USPS

  • UPS

  • FedEx

  • DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns, Refunds and Exchanges

At Sirius Lighting Solutions, customer satisfaction is our priority. Please review our return and warranty policies below:

Returns

  • All sales are final. Returns are not accepted under any circumstances, with the exception of warranty claims below.

Warranty

  • Our products are covered by a 2-year warranty for manufacturing defects only.

  • This warranty is non-transferable and applies solely to the original purchaser.

  • Proof of purchase is required to initiate a warranty claim. Proof of purchase includes one of the following:

    • A sales receipt showing the date and location of purchase.

    • An order confirmation email or invoice from Sirius Lighting Solutions.

    • A valid transaction ID associated with the purchase.

  • This warranty does not cover:

    • Damage caused by misuse, improper installation, or modifications.

    • Normal wear and tear or accidental damage.

Warranty Claims & Shipping

  • If you need to initiate a warranty claim:

    • The purchaser is responsible for shipping the product to Sirius Lighting Solutions.

    • If the product is determined to be defective under the terms of the warranty:

      • Sirius Lighting Solutions will replace the defective unit with a new one.

      • The cost of shipping the product to us will be refunded to the purchaser.

      • The replacement unit will be shipped back to the purchaser at no additional cost.

    • If the product is determined not to be defective:

      • The purchaser will be responsible for return shipping costs.

Liability & Compliance

  • Sirius Lighting Solutions is not responsible for any damages or losses resulting from the use, installation, or operation of our products.

  • It is the customer's responsibility to ensure their boat complies with all applicable U.S. Coast Guard regulations, including proper installation and use of navigational lights.

  • Customers should verify that our products meet their specific compliance needs before installation.

  • Sirius Lighting Solutions does not accept liability for fines, penalties, or accidents resulting from non-compliance with U.S. Coast Guard standards or improper use of our products.

For assistance, please contact Sirius Lighting Solutions at info@siriuslights.com.

Thank you for choosing Sirius Lighting Solutions!